Help Desk!

Morning,

CAM Solutions offers all its clients and affiliates a help desk question, where you can e-mail any query pertaining to absenteeism management and we will do our best to answer your query as effectively and efficiently as possible.

We recently had a query where one of our readers asked: I wanted to ask you about an organisation that have employees that travel everywhere and are not really based in the office - how would you implement the absenteeism management system?

Our answer:

Absenteeism management only works well if the time and attendance system is working properly. We often find that employers do not have good systems in place to ensure that the absenteeism records are accurate. The system may not be adequate to ensure that if a person is absent that it is always recorded. A good system should have a record of which employees should attend work (NB if shift work) and then identify those employees who were not at work. That list should then be modified as and when information on the reason for the absence is obtained. These could be due to, being late, family responsibility, sick leave, etc. Initially all absent employees should be recorded as AWOL until the reasons are received. If an employee is still recorded as AWOL after a period of time and no reasons are forthcoming for the absence, then obviously this may lead to disciplinary steps.

A time and attendance system is easy to implement if there is secure access to the work premises but may be more difficult where secure access is not present e.g. in an office environment. The client may want to utilise network log on times to assist with attendance management.

The absence management for the employees who travel a lot will be difficult and in most cases the employer will have to make use of innovative ways to control absenteeism. We know of a company that has a tracking system installed in the sales representatives cars. This is expensive and a little extreme when the best measure for a sales representative is sales performance. In other words, if the rep is stealing a day or two, but is exceeding sales targets, why worry too much!

For more information on other help desk queries, log onto: http://www.camsolutions.co.za/faq.php.

To submit your own query pertaining to absenteeism management, simply e-mail us on help@camsolutions.co.za.

There are three ways to access the ABSOLV software: 1. Through our on-line portal, 2. through a rental option or 3. an outright purchase. For more information, log onto: http://www.camsolutions.co.za/business-of-cams-p-34.html.

To use our software on line, log onto: www.absolv.co.za
To register as an affiliate partner, log onto: www.absolv.co.za/affiliates
For more information on CAM Solutions, log onto: www.camsolutions.co.za

Kindly confirm receipt of this e-mail by return e-mail.

Yours faithfully,

Michelle Bennett
EXECUTIVE PA

CAM Solutions
Providing Software Solutions in Health and Absenteeism Management
Tel: 041-368 1068
Cell: 084-236 6388
Fax: 086-524 1819

View our Absenteeism Blogs:
http://camsolutions.blogspot.com/ or http://www.absenteeism.iblog.co.za/

IMPORTANT NOTE: This e-mail contains confidential information and any unauthorised use or interception is illegal. If this e-mail is not intended for you, you may not copy, distribute or disclose the contents, including any attachments, to anyone, nor take any action in reliance on the content. If you receive this in error, please contact the sender and delete the material from any computer.