Wednesday, February 4, 2009

What is presenteeism?

What is absenteeism?

Wikipedia.org describes absenteeism as:

Workplace - Frequent absence from the workplace may be indicative of poor morale or of sick building syndrome. However, many employers have implemented absence policies which make no distinction between absences for genuine illness and absence for inappropriate reasons. One of these policies is the calculation of the Bradford factor, which only takes the total number and frequency of absences into account, not the kind of absence.As a result, many employees feel obliged to come to work while ill, and transmit communicable diseases to their co-workers. This leads to even greater absenteeism and reduced productivity among other workers who try to work while ill. Work forces often do excuse absenteeism caused by medical reasons if the worker supplies a doctor's note or other form of documentation. Sometimes, people choose not to show up for work and do not call in advance, which businesses may find to be unprofessional and inconsiderate. This is called a no call, no show.

Another concern is presenteeism - where people who are sick are too scared to stay at home, thereby infecting other people in the office. This is defined on Wikipedia.org as: Presenteeism is the opposite of absenteeism. In contrast to absenteeism, when employees are absent from work, presenteeism discusses the problems faced when employees come to work in spite of illness, which can have similar negative repercussions on business performance. It can also refer to the expectation of employers for their employees to be present at work regardless of whether any work is available or accomplished.

While presenteeism has existed in some form or another for centuries, the term itself, which has been coined by employers' groups, is relatively new. Presenteeism is widely thought to be caused by a fear of loss of income or employment on the part of the employee. Critics of employers' groups, which include trade unions, allege that presenteeism has developed as a result of a gradual relaxation of employment protection laws and reductions in benefits, most notably sickness benefits. For example, a number of companies in the United Kingdom do not offer sickness benefits for illnesses lasting up to three days. In the United States only half of workers have any paid sick days. Employers' groups in turn allege that other factors are contributory to presenteeism, including an increase in health care costs, most notably in countries such as the United States and Germany, which has rendered employees more reluctant to seek medical attention when it is necessary.

Presenteeism can have catastrophic effects on a company's output and present hidden long-term costs and wider social problems beyond the enterprise. An employee who arrives at work despite illness may only operate at a fraction of his or her normal capacity despite requiring the same expenditure in wages, social contributions and taxes as an employee operating at 100%. They may also be more prone to mistakes, and in the case of contagious diseases (e.g. Influenza), they may transmit the illness to fellow employees, causing a larger fallout in work efficiency.
It has also been alleged that presenteeism can result in more long-term health issues.
This new concept is considered one of the leading threats to employee efficiency and workplace safety. Employers' groups have thus far been reluctant to address the problem of presenteeism but a number of individual employers have recognised the problem to tackle it head-on, including initiatives to invest in occupational health and provisions allowing workers to work from home when sick. Some employers have begun asking employees who normally come in to work while sick, to stay home. Many employers, fearful of the avian influenza epidemic, are beginning to take preemptive actions against this new threat to the workplace.

In the United States, one proposed response has been to require that paid sick and family leave be provided to all workers. In November 2006, San Francisco became the first jurisdiction to pass such a law.

(Ref: http://en.wikipedia.org/wiki/Presenteeism)

For more information on controlling absenteeism, log onto www.camsolutions.co.za or www.absolv.co.za.

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